IMPACT – HIGH

The government has announced that a Conditional Movement Control Order is in effect as of May 4, allowing for certain economic and social activities to resume. Immigration services and requirements have been updated in response to the CMCO.

Key Points:

  • Submission of immigration-related documents is permitted by appointment only; walk-ins are strictly prohibited.
  • Foreign nationals who have overstayed from Jan. 1, 2020 until 14 days after the end of the Movement Control Order (MCO) can leave Malaysia without being blacklisted.
  • Pass facilitation for foreigners whose pass has expired from Feb. 1 can be completed at any immigration office within 30 working days from the end of MCO.
  • Malaysian citizens do not need an appointment for Security and Passport Division transactions.
  • The following table provides more information on appointments and available services:
Immigration office/service center Date of resumption Appointment link
Immigration Headquarters (HQ), Putrajaya May 6 www.sto.imi.gov.my
Accessible from Friday, May 8.
Expatriate Services Division (ESD) Department, Putrajaya May 6 www.esd.imi.gov.my
Visa, Pass, and Permit Division, Immigration HQ Putrajaya May 6 www.powerq.my
For Professional Visit Pass (PVP), Malaysia My Second Home (MM2H), Special Pass Yaman, and applications for filming and performances by overseas artists.
Enforcement Unit, Immigration HQ Putrajaya May 13 N/A
For overstayers, newborn foreigners in Malaysia, and loss of passport.Foreigners with confirmed tickets (flight/ferry/bus) are allowed to walk in for submission.
MYXpats Centre, Surian Tower May 13 www.esd.imi.gov.my
Accessible from Monday, May 4.
MDeC Service Centre, Cyberjaya Closed until further notice. To be announced.
Ministry of Foreign Affairs (MOFA) Closed until further notice. To collect a Letter of Good Conduct, email skb_admin@kln.gov.my or contact +603-8887 4311/4159/4100 to make an appointment.

To make a legalization appointment, email Ms. Julia Suhaili (juliasu@kln.gov.my) and Mr. Mohd Tarmizi Mohd Taib (mizie@kln.gov.my).
Malaysia Institute Translation & Books Closed until further notice. Submit applications online at www.itbm.com.my/terjemahan or email sales@itbm.com.my.


Background: The government imposed travel restrictions in March to mitigate the spread of COVID-19, and extended the MCO for a third time last month.

Analysis & Comments: The response to the COVID-19 pandemic continues to develop, and Deloitte will provide additional updates as information becomes available. Please check Deloitte’s COVID-19 Digital Map, available here, for information on travel restrictions and immigration changes in other countries.

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